Perception of secretarial staff on secretarial training and attributes needed to reduce unemployment in the society

Abstract

The study focused on secretarial staff perception on the training and attributes needed to reduced unemployment in the society. Two research questions were developed in line with the purpose of the study. One null hypothesis was formulated and tested at 1.05 level of significance. Descriptive survey research design was adopted for the study. A thirty (30) skill clustered item questionnaire was developed from literature reviewed. The instrument title Training and Attributes Needed to Reduce Unemployment Questionnaire (TANRUQ) was structured on a five point likert rating scale to rate the training and attributes needed by professional secretaries in an organization. The instrument had option of Very Highly Needed, Highly Needed, Averagely Needed, Needed and Not Needed. The research questions were answered using Mean with Standard Deviation and t-test used for testing the hypotheses. The result of the study revealed that thirty (30) skills on personal and business attributes were needed by secretarial staff in an organization. The study also found that male and female secretarial staffs have better perception on training, personal and business attributes in an organization and considered it very highly needed in an organization to reduce unemployment in the society.