Self-development needs of secretarial staff to meet the challenges of information technology as perceived by secretaries in selected educational institutions in Bauchi metropolis

Abstract

Self-development is an important aspect of the secretarial profession, which is expected to help the secretary to be competent in the profession. It is because of this that the researcher undertook a research into the significance of self development to a secretary's competency in an organization. Accordingly, the research made use of questionnaire. One hundred copies of the questionnaire were distributed to secretaries who are staff of the Federal Polytechnic, Bauchi, Abubakar Tatari Ali Polytechnic, Bauchi and Abubakar Tafawa Balewa University Bauchi. Data gathered was analyzed using the mean statistic via the Likert type rating scale. The findings of the study revealed that secretaries need self-development in information and computer technology, which the present secretarial curriculum emphasizes. The researchers therefore, concludes that no secretary can successfully exist in any fully automated office without developing his skills in information and computer technology. Finally, the researcher recommends among others that a secretary should be self motivated and find out areas where he/she needs self development in order to develop their skills for competencies.