Harnessing the power of Information Communication Technology (ICT) through secretarial profession

Abstract

Secretarial profession has, in recent time, experienced some notable changes in tasks composition owing to trends and developments in the modern work environment brought about by technological development. It is against this background that thispaper examined how the secretary can harness the power of technology usingInformation Communication Technology (ICT). Through literature review, the paper discussed the concept of the secretary, the concept of technology, the opportunities for the secretarial profession and the strategies for attracting and retaining secretaries for effective secretarial service delivery. It concluded that the role of the secretarial professional is germane and inevitable in the process of managing organization, hence, the need for secretaries to work hard through the
application of appropriate ICT skills towards responding positively to the growth need of the profession.