The dynamism of secretarial profession and its challenges to the secretaries as perceived by secretaries in selected educational institutions in Bauchi metropolis

Abstract

This study assessed the dynamism of Secretarial Profession and its challenges as perceived by Secretaries in selected educational institutions in Bauchi Metroplolis. Advancement in technology has been continuous and thus has posed challenges to the performance of the Secretaries in today's office. A total of 60 Secretaries made up the population while 3 research questions guided the study. The instrument for data collection was an eleven item questionnaire using 5 Point Likert Type Rating Scale in which Mean was used to analyze data obtained. Findings revealed that the frequency of changes in the office equipment constitute serious challenges to both management and secretaries. It was recommended amongst others that the management should ensure that they update their office equipment from time to time and re-train their secretaries as the need arises.