The roles of secretarial professional in managing technological change and innovation in an organization

Abstract

This paper looks at the role of secretarial professionals in managing change innovation and technology in an organisation, the paper discusses who secretaries are, change innovation and technology, and the secretary's job and the emerging technologies. The paper concludes that the role of secretarial personnel in an organisation cannot be over-emphasized. Also, it is not uncommon to find some organisations while secretaries see technological change innovation as a threat to their work. Based on the aforementioned, the paper recommended among others that secretaries should not see technology change and innovation as a threat to them but as a mechanism to improve them on the job and organisations should organise capacity building from time to time in order to keep the secretaries abreast of the latest trend in the world of technology as related to their profession.