The secretarial profession and the changing business environment in Nigeria

Abstract

The secretarial profession has metamorphosed from the old economy to the digital economy where most of its activities are done electronically. The underlying infrastructure is networked computing also known as distributed computing where computers and other electronic devices are connected via telecommunication networks. Such connection allows secretaries to access information stored in many places and to communicate and collaborate with others, all from the convenient of their offices using computers. This paper examines the secretarial profession in the light of changing business environment brought about by technology and discusses the various tools/techniques that should be incorporated into the profession to keep it abreast with modern trends and to also equip the operators of the profession. The paper concludes by making appropriate recommendation to the government and the association for secretaries on how to implement these technologies in the practice of the profession.