The role of a secretary in moving ahead in advanced technological era

Abstract

We live in a wired, globalised world in which communication and globalization are possible. Corporations, industries and companies have become multinational. Fast connections through advanced technologies link corporations and offices with workers. Today's office environment has become complex by the driven force created by advanced technology. Seeing the acumen with which the technology works, most people believe that it will put secretaries out of employment. In the light of this, this paper discusses the concept of advanced technology, the requirements of a secretary in advanced technological era, the potentials of advanced technology and the functional role of a secretary. The paper concludes that the fear that advanced technology will lead to unemployment of secretaries should not be entertained as technological tools cannot replace the articulate, creative, thinking and dynamism of secretaries. The paper finally makes recommendations that can help sustain acceptance and usability of advanced technology by the secretaries to enhance effectiveness and efficiency.