Harnessing the power of technology through secretarial profession

Abstract

Earlier, the role of a Secretary was limited to taking note from their bosses, typing, etc. However, with the advent of companies and offices, these duties have extended to things that were meant for the managerial staff. The position of the office professional has greatly developed as technology continues to be relied upon in most offices throughout the country. A wide range of duties that were once given to managerial and professional staff are now delegated to secretaries due to office automation and organizational restructuring. Currently several secretaries train and inform new staff, perform internet research and troubleshoot the latest technologies in offices. In spite of these recent changes, their usual and fundamental responsibilities have stayed constant conducting and organizing an office
administrative duties and events, as well as receiving and handling information for dissemination to staff and clients. Secretaries' responsibilities include various administrative and clerical duties needed to run an organization efficiently and smoothly. In recent years, the secretarial responsibilities have undergone a vast change technologically. Due to this reason, many people are opting for a career as a secretary. The article presents a study on the changing work environment of a secretarial staff through Information Communication Technology (ICT). It mentions the impact of computer technology on the growth of the global economy and its opportunities for entrepreneurs.