Developing professional secretarial competencies for organizational growth

Abstract

In today's rapidly evolving business landscape, the role of professional secretaries has evolved significantly, transforming them into indispensable assets for organizational success. As businesses strive for increased efficiency and competitiveness, the need for competent and skilled secretaries has become paramount. This paper aims to explore the importance of developing the competency of professional secretaries to facilitate organizational growth. The primary objective of this paper is to look into the key competencies required for modern professional secretaries and how these competencies contribute to the overall growth and success of organizations. Ultimately, this paper offers invaluable insights to organizations seeking to maximize their potential for growth by harnessing the capabilities of their professional secretaries. The outcomes of this paper will inform managerial decisions on workforce development, human resource planning, and talent management, providing a framework for nurturing a pool of competent and dynamic secretaries who can adapt and thrive in the ever changing corporate landscape